Frequently Asked Questions
Velocity Exhausts has built its reputation on in-house fabrication. A Tampa FL exhaust shop and a Los Angeles carbon shop. Every part is designed, built, and test-fitted on real cars before it ships. From BMW M cars and Porsches to McLarens, Ferraris, and more. Here is how we work, in plain terms.
Shipping & Orders
Orders take 24–48 hours to process. In-stock items ship within 3–5 business days. Made-to-order items have production lead times, You’ll receive a shipping confirmation email with tracking once your order ships. Freight items (exhausts, hoods, trunks) may require additional handling time and ship separately. You'll receive a tracking email with further updates once your order leaves our shop.
Shipping is calculated based on the size and weight of your order. You'll always see the exact cost before you check out.
Contact us immediately at info@velocityexhausts.com. If your order hasn't entered production yet, we'll do our best to accommodate changes. Once fabrication has started, orders can no longer be changed or cancelled.
See our full Refund Policy for eligibility, timelines, and how to start a return.
Fitment & Products
We test-fit every piece before it ships because fitment issues waste your time and money. If something's not right, we handle it. Not sure if a part fits your build? Contact us before you order.
Our exhaust systems are fabricated in-house at our Tampa, FL shop. Our carbon fiber aero is produced at our Los Angeles, CA facility. We hand-select every manufacturing partner and material supplier to keep quality and fit consistent.
Some systems are Valved, some are Race (non-valved) & some systems are Valved Race - it depends on the platform. Check the product page for your model, or contact us to confirm.
Wet carbon is hand-laid in a mold with resin at atmospheric pressure. Dry carbon (pre-preg) is cured in an autoclave under heat and pressure, resulting in a lighter, stiffer part with a more consistent weave - at a higher price point.
Warranty & Support
We offer a 30-day warranty on parts from the date of purchase. Professional installation is required for warranty coverage. To file a claim, contact us with your order number, a description of the issue, and photos if applicable.
Contact us right away at info@VelocityExhausts.com. We'll troubleshoot with you first, and if a defect is confirmed, we'll get a warranty claim or replacement moving.
Yes — if you get stuck on install, reach out. We've worked these platforms firsthand and can help you troubleshoot.
Contact
Email: info@velocityexhausts.com
Or reach us through our Contact page.
Our fabrication shop is in Tampa, FL and our carbon fiber shop is in Los Angeles, CA. We ship nationwide.
